Fostering Effective Team Communications

Effective teamwork is critical to a productive and satisfied workforce. Unfortunately many agencies are experiencing a breakdown in teamwork within their individual work teams and between various departments. Even some of the most positive teams may experience periods of frustration and conflict that they do not have the skills to handle appropriately. This seminar is for managers, supervisors, and employees alike who are interested in
strategies for encouraging strong team communications and outstanding internal customer service.

Seminar participants will learn:

• Key characteristics of an effective team
• The importance of personal and professional accountability
• The critical role of mission statements and goals
• How all employees are interconnected
• How to foster cooperation by containing barriers to teamwork such as conflicting communications styles, negativity, gossip, and bullying
• How to resolve conflict and achieve an understanding about on-going work relationships
• The importance of showing appreciation, and tips for recognizing and celebrating team accomplishments