How to Conduct a Meaningful Conversation
Although a congenial workplace is preferred by the majority of us, things tend to derail when we encounter an uncomfortable situation or incident. Oftentimes the transition from an uncomfortable situation to a more congenial workplace begins with “We Need to Talk”.
Workshop attendees will learn: • How to introduce a discussion about an uncomfortable situation • How to avoid triggering hot buttons, assumptions, and the blame game • How to recognize and resolve conflicting communication styles • How to select and apply a conflict resolution approach • How to move forward by establishing guidelines for future interactions |
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