Managing the Multi-Generational Workgroup
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Unlike any previous time in our nation’s history, there are four very different and distinctive generations in the modern day workplace. Supervisors, managers and employee workgroups report feeling overwhelmed with the competing needs of these four generations. Workshop attendees will learn strategies for managing a multi-generational workgroup as follows:
• Common characteristics of the four different generational groups • How to use the talents, experience, and skills of each generation • How to manage the challenges of a multi-generational work group • Tips for strengthening communications between the different generations • The importance of establishing a common conflict resolution model • The value of having such diversity and expertise on the same team |
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